Stand Alone Service
MaPPs Add-on Service

Medicines Easy
Read Leaflets

An Easy Read solution for inclusive healthcare communication. MERLs transform complex medical information into clear, accessible formats for everyone, available in multiple languages. MERLs provides information as pictograms and short phrases for people with learning difficulties, cognitive challenges, children and those whose first language is not English

Accessible Information
Equality Act Compliant
Healthcare communication

Why MERLs

Visual Medicines Information

Clear, accessible medication information in English with standardised pictograms and plain language.

English MERLs Sample 1
ENGLISH: BISOPROLOL 20MG
This ENGLISH: BISOPROLOL 20MG is for demonstration purposes only and does not represent a patient medication regime

Images and Phrases

MaPPs text abridged and presented as short phrases and crossed checked images targeting health literacytranscend language barriers, ensuring consistent understanding across all translations.

Reduces misunderstandings and Preventable Harm

Better understanding of vital medicines points for people with a low literacytranscend language barriers, ensuring consistent understanding across all translations.

Meets Net Zero

Suitable for low to high digital literacy with leaflet downloads, emailed and printtranscend language barriers, ensuring consistent understanding across all translations.

Fulfils requirements of Equalities Act

Reasonable adjustment requirements for people with a learning difficulty, cognitive challenge.transcend language barriers, ensuring consistent understanding across all translations.

Translated MERLs

Available in multiple languages to serve diverse communities while maintaining visual consistency and safety.

Translated MERLs Sample 1
TRANSLATED: BISOPROLOL 20MG
This TRANSLATED: BISOPROLOL 20MG is for demonstration purposes only and does not represent a patient medication regime

Consistent Visual Layout

Maintains identical structure and design across all language versions, making it easy for healthcare providers and patients to navigate.transcend language barriers, ensuring consistent understanding across all translations.

Medication Safety First

All translations go through rigorous quality checks to ensure accurate information communication.transcend language barriers, ensuring consistent understanding across all translations.

Culturally Adapted Translations

Professionally translated content that considers cultural nuances and healthcare literacy levels in each language.transcend language barriers, ensuring consistent understanding across all translations.

Reduces misunderstandings and Preventable Harm

Better understanding of vital medicines points for people with a low literacytranscend language barriers, ensuring consistent understanding across all translations.

Fulfils requirements of Equalities Act

Reasonable adjustment requirements for people with a learning difficulty, cognitive challenge.transcend language barriers, ensuring consistent understanding across all translations.

See how MERLS supports the NHS 10 Year Plan

3 STRATEGIC SHIFTS

1
HospitalCommunity

Clear information summaries written by experts for most available medicines in various formats and languages.

2
AnalogueDigital

Digital QR code portal for patients with a staff portal for digital PDF downloadable leaflets, reminder charts, and administration charts.

3
TreatmentPrevention

Reduces misunderstanding, preventable harm and waste. Improves safety and health outcomes whilst saving staff time.

Case Study

Cascade Care: Charlton House

Facilitating Discussion & Improving Compliance

Using MERLs® to support residents with learning difficulties in residential care, enabling accessible communication tailored to their needs.

Key Outcomes:

  • Promotes greater independence and responsibility for medication management
  • Accessible communication support tailored to individual needs
  • Positive CQC feedback on the use of MERLs® leaflets
"The format was helpful for people with learning difficulties who administer their own medication, creating and promoting independence for the individual"
– CQC Audit Dec 2019
Cascade Care Case Study showing residents
Click to view full case study
Who Benefits

Perfect For Diverse Needs

Learning Disabilities

Learning Disabilities

Simplifying complex medical regimens into visual steps that empower independent medication management.

Pediatric Care

Paediatric Care

Child-friendly visuals that reduce anxiety and help young patients understand their treatment journey.

Multilingual Support

Multilingual Support

Pictograms serve as a universal bridge for non-native speakers, ensuring safety across language barriers. Available in multiple translated versions for diverse linguistic communities.

Elderly Support

Elderly Support

Facilitate independent living with support from easy to use resources

Get Started

Ready to Make Healthcare More Accessible?

Support patients with personalised, easy-to-read medicines information that improves understanding, adherence and independence.